Meet Kylie Mergen, VP, Director of Financial Services
Do you have experience working at a community financial institution?
I started working at a local financial institution during my freshman year of college. I loved it and ended up working for that organization for 9 years until I moved to FHLBank. I started as a teller and when I left I was the Manager of Real Estate Lending.
What is the most important personal attribute you bring to the job?
Oh, so many! If I have to pick one, I would say my solution-oriented take for problem solving. We see so many unique situations, seeking the solution through the problem is always a top priority.
What is the favorite part of your job?
I adore the people. My staff is amazing – we really are a family. And I love our members. I have learned a lot in the last 12 years thanks to their expertise and willingness to share with me.